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Choose how this website uses cookies.

Last updated: 8 September 2026

A clearer experience

Cookies help this website function, improve performance and create a better experience for you. Some cookies are essential, while others are optional and remain your choice. You can change your preferences at any time.

Manage cookie preferences

Choose which cookies you're comfortable with. You can change these settings at any time.

Essential cookies

Always on

These cookies are necessary for the website to function properly and cannot be switched off.

Preference cookies

These cookies remember your choices, such as which Partner Network referral link brought you here, to give you a more personalised experience.

Analytics cookies

These cookies may be used to help us understand how visitors use our website, so we can improve performance and content.

Marketing cookies

These cookies may be used to show you more relevant content and offers, on this website and elsewhere.

Why we use cookies

Cookies help our website work reliably, understand how it's used, and deliver a better, more relevant experience for you.

Your control

You can choose which cookies to accept. Optional cookies are off by default, and you can change your preferences at any time.

Changing your mind

You can update your cookie preferences at any time by returning to this page or through your browser settings.

Cookie details

Find out more about the cookies we may use and what they do.

Essential cookies and local storage
Cookie	Purpose	Provider	Duration
el-cookie-consent	Remembers your cookie preferences (essential/preferences/analytics/marketing), so the banner doesn't reappear on every visit.	Elements	Until cleared in your browser
elements.bag.v1	Keeps the contents of your shopping bag between page loads and visits.	Elements	Until cleared in your browser
sb-*-auth-token	Keeps you signed in (customer, Partner Network, or admin account) via Supabase Authentication.	Supabase	Set by Supabase Auth; renewed while signed in, cleared on sign-out
el-checkout-attempt	Keeps track of the current checkout attempt so payment can safely resume if you reload the checkout page.	Elements	Until you close the tab; cleared after payment completes
el-checkout-draft	Keeps your in-progress checkout details (delivery address, contact details) while you complete your order.	Elements	Until you close the tab; cleared after payment completes
el_reauth	Admin only. Set after an administrator re-enters their password to confirm a sensitive change (such as live Stripe keys), so they are not asked again for a few minutes.	Elements	10 minutes

Preferences cookies and local storage
Cookie	Purpose	Provider	Duration
el_ref	Records which Partner Network referral link brought you here, so a resulting order can be attributed correctly. “el_ref” is the default cookie name; an admin can change it for the whole programme in Partner Network settings. Only set after a partner referral link is followed — never on an ordinary visit.	Elements	Up to 30 days from the referral click (programme-configurable), only set after visiting a partner referral link
el_ref_s	An anonymous, per-browser marker used only to de-duplicate repeat referral-link visits. Carries no personal data. Only set after a partner referral link is followed — never on an ordinary visit.	Elements	1 year, only set after visiting a partner referral link
el-story-sound	Remembers that you paused or muted the Our Story soundtrack, for the rest of this browser tab.	Elements	Until the tab is closed
el_favs	Remembers the products you have saved to favourites using the heart button, so your list is still there when you come back. Only set once you save your first item.	Elements	180 days if you allow preference cookies; otherwise until you close your browser

Analytics cookies and local storage
Cookie	Purpose	Provider	Duration
No cookies in this category are currently set.

Marketing cookies and local storage
Cookie	Purpose	Provider	Duration
No cookies in this category are currently set.

This list shows the cookies and storage Elements currently sets.

When you reach the payment step and the card form loads, Stripe may set its own cookies (for example to detect fraud and remember Link) to process your payment. These are set and controlled by Stripe, not by Elements — see Stripe's own privacy notice.

How to manage cookies in your browser

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