Get in touch

Contact

Questions, orders or ideas — we're here.

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Independent.Family-run.Cardiff.

Talk to Elements

We'd love to hear from you. Whether you have a question about an order, need help with sizing or just want to say hello — drop us a message and we'll get back to you.

Order support

Questions about your order, delivery or returns? We're here to help.

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Product & sizing

Need help choosing the right fit or have a product question? Get in touch.

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Partnerships

Interested in working with Elements? We'd love to hear from you.

Start enquiry

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Everyconversationhelps us buildsomething better.

Before you message

You might find the answer you're looking for here.

01Where is my order?

Order tracking and delivery timings are on the Delivery & Returns page.

02How do returns work?

Our returns process is explained on the Delivery & Returns page.

03Which size should I choose?

See the Size Guide for measurements and fit notes for every product.

04Can I work with Elements?

Yes — see the Partner Network page, or use the Partnerships enquiry above.

Follow the journey

Behind the gear. Out in the wild. Real stories, real people.

@ELEMENTSMYADVENTUREMYSTORY

Get in touch directly

elementsbuiltbynature@gmail.com

Monday to Friday 9am - 5pm Saturday & Sunday 10:30am - 2:30pm

Need help choosing?

Our team is here to help you find the right fit.